Featuring Wendy Hill, Regional Administration Manager
When Wendy Hill first started out in her career, she wasn’t behind a desk at all. She was in a lab, working in food technology and specialising in microbiology. Precision, record-keeping, and compliance were part of the job.
But life had other plans.
“My husband was in the Army, and we were going to be moving around,” Wendy explains. “What I was doing was quite specialised, and I knew it would be hard to keep finding roles in that field. So I retrained. Back then it was word processing exams — the start of my journey into administration.”
It was a decision born of practicality, but one that would shape the rest of her career.
Finding a New Path
Administration offered something Wendy was looking for: a role she could carry anywhere, with skills that would always be needed. “I wanted something more generic, something I could pick up wherever we were based,” she says.
What she quickly discovered, however, was that administration wasn’t just generic at all. The discipline and structure from her scientific background carried over perfectly. “Whether you’re in a lab or in an office, it’s about getting the details right. In admin, you’re keeping systems flowing, making sure records are accurate, and supporting people to do their best work. That’s what makes the difference.”
Behind the Scenes, Ahead of the Curve
Today, as a Regional Administration Manager at Salus, Wendy leads a team that is central to the company’s operations. Surveyors might be the ones on site, but administration ensures everything runs smoothly behind the scenes.
“It’s easy to overlook the role admin plays,” Wendy says. “But without good administration, you don’t have the structure the business needs. You don’t have the records to demonstrate compliance, or the systems to support surveyors. Admin is the backbone.”
At Salus, that backbone is also a source of collaboration. Administrators aren’t tucked away; they are integrated into the culture and given space to contribute. “What I enjoy most is the openness. If you have a question or a suggestion, there’s always someone to talk to. It’s very supportive.”
Culture that Counts
Wendy describes Salus as a place where people are trusted to do their jobs but also encouraged to share ideas. “It’s not a top-down environment — you can have conversations across levels. Everyone is approachable, from surveyors to directors. That makes a huge difference.”
That culture is especially important in hybrid teams. Some staff are office-based, others remote, but the emphasis is on connection. “We’re encouraged to work together, to check in, and to make sure no one feels isolated. It means people grow in confidence and capability, whatever their role.”
Transferable Skills, Tangible Impact
Looking back, Wendy sees her move from science to administration not as a change of direction but as a natural evolution.
“The skills I had in the lab — accuracy, structure, problem-solving — they all come into play in administration. And at Salus, you see the impact of that work. Every accurate report, every organised system, it all adds up to safer buildings and stronger client relationships.”
For her, that sense of purpose is what makes the role rewarding. “You know the work you do matters. It might not be on the front line of inspections, but it makes those inspections possible. That’s something I’m proud of.”
Final Thoughts
Asked to sum up Salus in three words, Wendy pauses, then smiles. Her answer “Efficient, reliable and dedicated” captures what she feels every day in her role: that she’s part of something bigger, where precision, people, and progress all count.